We will replace or refund you for any bottle of wine that is damaged, flawed or that you find unsatisfactory, no questions asked. We do request that you return the unfinished portion of the original bottle for replacement. Simply email us >>> info@Biddleranch.com to arrange for the return of corked or flawed product.

Once the returned wine is received, we’ll refund your credit card for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you’ll get a full refund, including shipping and handling charges.

Please contact the tasting room at (805) 543-2399 for return instructions.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Biddle Ranch Vineyard’s relationship with you in the context of this website.

The term “Biddle Ranch Vineyard” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

Wine-Specific Conditions
 

Legal Requirements
You must be 21 years of age or older, to order or receive alcoholic beverages from Biddle Ranch Vineyard. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Biddle Ranch Vineyard are not for resale, and are for personal consumption only.

Credit Card Charges
Orders are by credit card only. We accept Visa, MasterCard, American Express and Discover. 

Minimum Purchase
No minimum purchase is required.

States Authorized for Direct Shipment
Due to the ever-changing nature of wine shipping laws, we may or may not be able to ship wines, directly or indirectly, to all states. 

Shipping Costs
UPS Ground is Biddle Ranch Vineyards’ carrier of choice. Ground shipping is provided by UPS at current market rates. 

Wine is a Delicate Commodity
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Biddle Ranch Vineyard is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. Information collection – just the facts
When you visit Biddleranch.com our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make your shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
 
II. Sharing of personal information – we don’t do it
Under no circumstances will we share any personal information that we collect with any third parties or websites. All the information you give us is completely private and used solely for order processing, shipping, and sending you emails about all things Biddle if you ask us to. On our honor, that’s it.  

III. Newsletter opt-out
If you opted in and change your mind, you can opt out anytime by clicking the link at the bottom of any newsletter. You’ll also find an unsubscribe form in the member area when you log into your account. 

IV. Consumer inquiries and privacy
If you have any questions about your privacy, want to make changes to your profile, or stop getting our updates and announcements, simply send us an email >>> info@biddleranch.com.

V. Protecting your information
All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.